Skills
IT Infrastructure Management
Infrastructure management (IM) is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness.
ICT Infra Operation Management
The purpose of IT infrastructure management is to provide structure and control of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. The main goal is to minimize downtime and maintain business productivity.
SLA Management
SLA management is the ongoing process of ensuring all provided services and processes—including the underlying contracts—are in alignment with the agreed-upon service level targets stipulated by the contract
Incident Management
Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. If not managed, an incident can escalate into an emergency, crisis or a disaster.
Team Management
Team management is the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.
Data Center Management
Data center management is the collection of tasks performed by those responsible for managing ongoing operation of a data center This includes Business service management and planning for the future.
Change Management
Change management is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change
Collaborator & Strategic thinker.
Above and Beyond